Frequently Asked Questions
• How far is the hotel from the airport?
A: We're just minutes away from the Orlando International Airport.
• Is the hotel close to the major attractions?
A: Yes! Our hotel
is within 5 minutes
of Walt Disney World
Resort, 10 minutes
of Universal Orlando
and SeaWorld.
• How can I obtain tickets to the attraction, like Walt Disney World®, SeaWorld, and Universal Orlando?
A: Our Guest Services Desk is happy to assist guests with arranging all attraction tickets.
• Are there shuttles to the airport and area attractions?
A: Yes! The Comfort
Inn Lake Buena Vista
offers complimentary
scheduled shuttles
to Walt Disney World
theme parks, Universal
Orlando and SeaWorld.
(See
schedule)
Shuttle service
is available to
Orlando International
Airport and all
attractions for
a nominal fee. Shuttles
or taxis can be
arranged by the
Guest Services Desk
in each hotel's
lobby or by visiting
the
Town
& Country
reservations
page.
•
What other services
does the Guest Services
Desk provide?
A: They can handle
restaurant reservations,
car rental, excursions
and shuttles to
the airport (fee)
and area attractions.
•
What are check-in
and check-out times?
A: Check-in is at
3 p.m., check-out
is by 11 a.m. Late
check-out is available;
a fee may apply.
•
What are my dining
options?
A: Our hotel offers
an onsite buffet
restaurant with
excellent dining
as well as light
meal selections
in our Lite
Bite Deli and
Mini-market.
In addition, be
sure to try these
fine dining options:
- Shogun
- Authentic Japanese
Steakhouse with
Teppanyaki dining
at the Rodeway Inn
International.
- Jack's
Place
- Great Steaks and
Seafood surrounded
by the world's largest
collection of autographed
celebrity caricatures
at the Rosen Plaza
Hotel.
- Everglades
Restaurant
- let your good
taste run wild with
steaks, seafood
and regional specialties
in a themed setting
that captures the
mysterious beauty
of Florida's Everglades,
in the Rosen Centre
Hotel.
•
Does your restaurant
offer specials for
families or senior
citizens?
A: Yes. We have
a 20% discount for
Senior and Early
Bird specials, as
well as a Kids Eat
FREE Program.
•
Are
there any other
on-site entertainment
options?
A: Yes. We offer
a video arcade,
2 swimming pools,
cable TV with pay-per-view
movies, children's
playgrounds and
a lounge that serves
grilled food items.
•
Where can I keep
my travelers checks
and other valuables?
A: In-rooms safes
are available at
no charge.
•
May
I bring my pet?
A: Yes, we are a
pet friendly hotel;
although for a fee.
(See our
Pet
Policy).
•
Do you have non-smoking
or ADA-compliant
rooms available?
A: Yes, including
rooms with roll-in
showers.
Approximately 90%
of the hotel is
non-smoking.
•
Do you have rooms
with refrigerators
or microwaves?
A: Yes. All of our
rooms have refrigerators,
microwave &
coffee makers.
•
What are parking
arrangements?
A: Parking is free
with plenty of Bus
and RV parking.
•
Does the hotel have
laundry facilities
and offer dry cleaning
services?
A: Yes, we have
self-serve laundry
facilities. For
valet and dry cleaning
or laundry service,
please contact the
front desk.
•
What credit cards
are accepted?
A. We accept Visa,
MasterCard, American
Express, Discover,
Diners Club/Carte
Blanc, Encore and
JCB.
•
Does the hotel have
a business center?
A. Yes, we offer
faxing, copying
and parcel shipping
services. There
is an internet kiosk
available in the
lobby.
•
Do you offer wedding
arrangements?
A. Yes,
upon request, through
our sales department.
•
Do you have security
on premises?
A. Yes,
we offer 24-hour
security on hotel
premises. We also
offer security through
our off-duty deputies
of Orange County.
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